Personal Resume of Anthony Mario Malena

ANTHONY M. MALENA	web: www.Malena.net
1394 Surrey Park	email: job@malena.net
Port Orange, Florida, USA 32128	cell: (386) 212-9999

OBJECTIVE	To obtain a position that will enable me to use my strong management and organizational skills and ability to keep team members and project needs aligned to ever-changing goals, My consistent, lengthy work history and proactive methods show my strengths and dedication, while my overall work experience has allowed me to maintain a consistent upward trend in developing and enhancing the environment I operate in.

EXPERIENCE

*Data Processing and Survey Programming Manager* CRG Global, Inc. *aka* Datatelligence *aka* Cunningham Research 1997 – 2010 Full-service nationwide market research firm	Management and organization of all staff members, including: Programming staff, data processing staff, data entry staff, coordination and oversight of other department members on joint endeavors, and daily organization/prioritization of work tasks as needed from multiple non-related sources Creation, maintenance and continuous upgrades for all mechanisms which drove all corporate interviewing and data collection endeavors from 1998 to 2010. All were custom-built for the company. Primary among these were: All programming templates across all authoring platforms used by all DP and PROG staff All script libraries across all authoring platforms used by all DP and PROG staff All programming procedures and guidelines (uniquely specific to each client) All data processing procedures and guidelines (uniquely specific to each client) Development and integration of all solutions used by all programming and data staff for various software platforms used over a 12 year period (including but not limited to): Confirmit, MI Pro, Quancept, SNAP, Quantum, plus evaluation and ultimate rejection of platforms not usable for our needs Responsible for integrating client-specific mechanisms, including proprietary surveys and other software involving multimedia and special input Creation and ongoing development of 95% of the data processing “generators” primarily utilizing MS Excel and VBA to allow fast, accurate processing of raw data into multiple general and client-specific formats (ASCII, Excel, CSV, Card, Column Binary, preparation for SPSS, and many client-specific formats for top US and International companies) Creation and ongoing development of data retrieval mechanisms over 12+ years based on technology available at the time, used by corporate employees, satellite offices, third-party field agencies and client offices Co-developed company's 'confidata' validation system, including variable definitions and system procedures, enabling the company to perform full validation on any percentage of respondents as required by project managers and/or clients – including integration of Sigma validation, CATI integration, survey timing verification, and more Extensive use of MS Excel and VBA for specialized needs of other corporate departments, executives, and clients Minor graphic and multimedia editing duties needed for various clients and internal projects Installation, upgrade and repair of computer systems used in the department Responsible and/or involved in major software purchases for both the department and the corporation as a whole Windows server administration (department and corporate levels) including previous involvement with server backup and administration in the IT Department Involvement in computer and networking related issue resolution with or in lieu of IT Department as required (first year at company was in IT Department, so duties followed me from there) Entrusted with 24/7 access to secure corporate office and access to highly confidential corporate information

*Data Processing Director* I-CARE Children's Advocacy Center 1993 – 1999 Child abuse center	Extensive dBase programming and maintenance and use of MS Excel and VBA Entry, transfer and reporting of agency data to various local, state and federal funding sources Technical support for computer issues within the agency, including satellite offices Consultant for computer hardware and software purchases Responsible for all computer-related agency support needs Worked an additional year part time after accepting position at new company to help transition new staff (1 year) Computerization of records for sexually, physically and emotionally abused children, plus juvenile offenders Entrusted with 24/7 access to offices

*Owner/Operator* Orbiter Online 1994 – Present Not-for-profit web-host and consultant service	Current activity: A not-for-profit web-host for local school systems and related endeavors Current sites: Spruce Creek High School and Creekside Middle School bands (Port Orange), Lakeside Jazz Festival, Hinson Middle School band, GoCalendar.net, The Malena Family, Orbiter Online and more Previously: One of Volusia County's largest and longest running multi-node dialup and Telnet BBS systems, offering games (local and nationwide), teleconference, discussion forums and internet access (web, telnet, irc, etc), 21 phone lines, ISDN connectivity, and more Installation, maintenance and daily use of all accounting software, OS, hardware, other software, networking and related mechanisms. MS-DOS and Windows platforms. MajorBBS, Worldgroup, Vircom and related addons Custom programming and maintenance of utilities unique to Orbiter Online, used for the protection of the system and of younger users (including BandScan, used to monitor chat systems for inappropriate language and threads) Offered budget technical support services to users Performed desktop publishing tasks for both Orbiter Online and local businesses (printed flyers, advertisements up to full-page, both in print and online)

*Administrative Support* General Electric – Aerospace Division 1991 – 1992 Aerospace research and development company specializing in simulation systems for the US Military and other entities	Worked closely with joint venture between GE and Loral on $1.2 billion Close Combat Technical Trainer (CCTT) proposal for the US Government Extensive MS Excel work, including creation of charts, tables and proposal statistics for various contract components and associated cost estimates Extensive MS Word work, helping to assemble several hundred pages of support documents for the proposal Helped maintain 24 hour network between Florida and California offices of both companies used for the steady flow of information related to the project Minor graphics work, flow-charting and inter-company correspondence Originally a two month assignment – extended to a fourteen month commitment due to availability, reliability and versatility to do much more than was originally requested of me Entrusted with 24/7 access to secured offices


SKILLS	Staff manager and organizational director Process designer and implementer Highly organized and proactive team player Over 20 years extensive computer experience (software and hardware) Over 12 years of Market Research Programming and Data Preparation experience Exposed to a wide variety of National and International market research companies, successfully handling special needs unique to each company, generating extensive profits and enhancing customer relations Data cleaning, preparation and conversion to many formats (ASCII, CSV, Excel, Column Binary, Card, etc) Data automation (such as Excel routines to allow end-users to be self-sufficient) Media manipulation (graphics editing, video editing, DVD authoring, etc) Server administrator (Windows-based, SQL, DNS, IIS, etc) PC administration and support technician (Windows, DOS, minor Linux) Software expertise, including MS Office, OpenOffice, multiple graphics and database packages (plus many more) Network (including Internet) administrator Worked with many end-clients to produce solutions unique to each of their needs Worked with and directed Project Managers on how to properly handle client programming and data needs


OTHER	Involved in local community endeavors (primarily Port Orange, Florida) Volunteer for local middle and high schools (primarily Port Orange and Daytona Beach, Florida)