A full-service market research firm with a nationwide network of interviewing locations equipped with a wide variety of facilities for paper, CAPI, CATI, focus groups and more.

• Integrated ConfirmIt platform for company-wide use, including core programming staff preparation and organization of outsourced staff overseas
• Visual Basic, VBA and JavaScript programming performed for various internal mechanisms
• Management of all personnel in department and coordination of efforts will all other departments and nationwide locations
• Integrated MI PRO survey platform for company-wide use (first in the United States)
• Integration of new technology into daily use (including evaluation of MI Pro, Net-MR, Oasis 2, Quancept, Quantum, SPSS and other client-proprietary products)
• Extensive CAPI and CAWI survey programming using SPSS Quancept for a wide variety of clients
• Data manipulation and formatting for various formats based on need (80 Column Card, single-line ASCII, Column Binary, Excel, comma-delimited, etc)
• Data entry of paper surveys, including verbatims and open end coding
• Creation of mechanisms for various special needs, including:   diskette routines (for running jobs at other agencies), CD-ROM routines, USB Pen Drive routines, data collection routines, specialized data consolidation methods, formalizing data formats for specific clients and tools to produce data quickly and accurately, and much more
• Creation and oversight of 'confidata' mechanisms currently employed by company and it's clients - enables full validation via phone, database lookup, timing and Sigma verification
• Coordination with, and in many cases, oversight of personnel from other departments for various projects
• Transfer of programs and job data to and from various nationwide sites (company-owned and third party)
• Extensive use of Microsoft Excel and VBA for specialized data manipulation requirements for various clients
• Installation and maintenance of all software and server applications used
• Upgrade and repair of all PCs used in the department
• Responsible and/or involved in major software purchases for both the department and the corporation as a whole
• Windows NT and 2000 server administration (department and corporate levels)
• Involvement in networking related issue resolution (LAN and WAN)
• Personally developed and maintain over 95% of the data processing mechanisms used since the department was created in 1998

Former position:   Data Processing Supervisor
Former position:   Information Systems Technical Support

Local internet service, paid for by donations from users. Supplies the community with online games, internet access and web hosting for very little or no cost.

• Local online service provider for games (local and nationwide), teleconference, discussion forums and internet access (web, telnet, irc, etc)
• Accounting, software installation and maintenance, and all hardware assembly
• Setup of websites and access mechanism sprovided for hosted domains
• Own, host and maintain:   www.Malena.net
• Own, host and maintain:   www.Orbiter.com
• Own, host and maintain:   www.WindsorHillOnline.com
• Host and maintain:   www.LakesideJazz.org
• Several other past and present web sites owned, maintained and hosted (available upon request)

Contact/Reference:   Self

A locally-based center dedicated to the treatment of sexually, physically and emotionally abused children, and juvenille offenders. Funded by federal, state and local sources.

• Continued to work part time after leaving to maintain systems and help organize workload for new staff (1 year)
• Extensive dBase programming and maintenance
• Entry and reporting of all agency data to various funding sources
• Technical support for computer issues within the agency, including satellite offices
• Consultant for computer hardware and software purchases

Contact/Reference:   Darlene Stewart

A worldwide aerospace research and development corporation, specializing in simulation systems (flight, combat, etc).

• Worked closely with joint effort between GE and Loral on $1.2 billion Close Combat Technical Trainer (CCTT) proposal for the US Government
• Extensive Microsoft Excel work, including charts, tables and proposal statistics for various components and their associated cost estimates
• Extensive Microsoft Word work, helping to assemble hundreds of pages of support documents for the proprosal
• Helped maintain 24 hour network between Florida and California offices of both companies
• Minor graphics work, flowcharting and inter-company correspondence
• Originally a two month assignment -- developed into a fourteen month commitment due to availability, reliability and versatility

Contact/Reference:   Chris Wright or Andre Elias

• ConfirmIt Web / CAPI Platform
• MI PRO Web / CAPI / CATI Platform
• SPSS Quancept CAPI / CATI / Web Platform
• SPSS Quantum Data Cleaning
• Microtab Data Entry Management
• HTML & CSS
• Microsoft Visual Basic
• Microsoft VBA
• Microsoft VB Script
• Microsoft ASP
• XML / XSL
• JavaScript
• dbase III and IV
• Microsoft SQL
• SPSS Quantum (Data and Tabulations)
• (previous experience) Opinion One Oasis2
• (previous experience) GMI NetCAPI
• (previous experience) Hyperquest
• (previous experience) SPSS v9

• Microsoft Windows 95 / 98 / Me / NT4 / 2000 / XP / Vista
• Microsoft Excel
• Microsoft Word
• Microsoft Powerpoint
• Microsoft Access
• Microsoft DOS (all versions)
• TCP/IP and IPX Networking
• DNS
• UltraEdit
• Wide variety of everyday software packages spanning several versions
• (previous experience) Macintosh OS
• (previous experience) Microsoft Active Directory

• Strong analytical skills
• Clear and detailed communication capabilities
• High level of dedication and desire to complete tasks
• Constantly expanding knowledgebase
• Always willing to take the extra steps needed to accomplish goals
• Able to direct and guide co-workers as needed, while answering to those in command
• Problem-solver, solution-inventer and extremely detail-oriented
• Highly accurate and fast typing skills

• Several certifications by way of extensive testing, ranging from Programming and Networking to Analytical Thinking to English Language.

• Attended classes at various points during junior high and high school, taking predominately computer-related courses.   This accented the time I spent as an actual teacher/trainer of computer operations to various students and teachers while attending high school.

• Graduated 1986.   Special interests included computer programming, band, orchestra and choir.